At Jovyn, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy applies to all orders placed through our website.
Shipping Destinations
United States: We ship within the 50 U.S. states.
United Kingdom: We ship to the United Kingdom.
International: We do not offer shipping to other international destinations at this time.
Processing & Delivery Times
Processing Time: 3–5 business days (Monday – Friday, excluding federal/bank holidays).
Note: Orders placed after 6:00 PM, or on weekends/holidays, will begin processing on the next business day.
Delivery Time:
United States: 10–15 business days once shipped.
United Kingdom: 8–12 business days once shipped.
Note: Delivery estimates begin from the shipment date, not the order placement date. Carriers, weather, or unforeseen circumstances may impact actual transit times.
Shipping Rates & Carriers
Shipping Rates:
United States:
FREE shipping on orders over $50.
$4.99 flat rate standard shipping for orders under $50.
United Kingdom:
FREE shipping on orders over £40.
£4.99 flat rate standard shipping for orders under £40.
No hidden handling fees.
Carriers: We partner with trusted carriers including USPS, UPS, FedEx, Royal Mail, and regional partners based on package size and destination.
Tracking & Address Policy
Order Tracking: A shipping confirmation email with your tracking number will be sent upon dispatch. Please allow up to 24 hours for tracking updates to populate.
Shipping Address: Please verify your shipping address at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. Contact us immediately at support@jovyn.us if you need to update an unfulfilled order.
Lost or Stolen Packages: We are not responsible for packages marked as delivered by the carrier. Please ensure your delivery location is secure or contact the carrier directly with your tracking number.